Privacy Policy

Last Updated: August 31, 2026

At Avinya Digital Solutions ("Avinya Digital Solutions", "we", "us", or "our"), we respect your privacy and are committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit or interact with our website:

https://avinyadigitalsolutions.com/

By using our website or submitting information through our forms, you acknowledge this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Through Our Forms

When you contact Avinya Digital Solutions through our website, we may collect the information you enter into our contact form.

This may include:

• Full name
• Phone number
• Email address
• Service you are interested in
• Message or enquiry details
• How you heard about Avinya Digital Solutions

Our contact form also includes a consent option allowing you to agree to have your information stored and used to respond to your enquiry.

We only request information that is relevant to handling your enquiry and communicating with you.

1.2 Marketing Communications

Our contact form provides an optional option to receive practical digital growth tips, useful insights, exclusive offers, and updates from Avinya Digital Solutions.

If you choose to subscribe, we may use the email address you provide to send such communications.

You can unsubscribe from marketing communications at any time.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry
• Contact you regarding a service you have requested
• Understand which service you are interested in
• Provide information or quotations related to your enquiry
• Communicate with you about an ongoing project or business enquiry
• Send marketing communications if you have specifically opted to receive them
• Improve our website and services
• Protect the website against spam, abuse, and unauthorized activity
• Maintain appropriate business records
• Comply with applicable legal requirements

We do not use your enquiry information for unrelated purposes without an appropriate legal basis or your consent where consent is required.

3. How We Receive and Handle Enquiries

Information submitted through our website forms may be received and processed through the technical services used to operate our website and contact forms.

We may retain enquiry information for as long as reasonably necessary to respond to the enquiry, maintain appropriate business records, provide services, resolve disputes, or comply with legal obligations.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies for essential website functionality, visitor preferences, and potentially other website functions.

Our website provides a cookie-consent mechanism through which visitors can manage their cookie preferences. The consent interface currently provides controls for Necessary, Functional, Analytical, Advertisement, and Unclassified cookie categories.

4.1 Necessary Cookies

Necessary cookies may be used for essential website functionality, security, and remembering your cookie-consent preferences.

These cookies are required for certain parts of the website and cannot necessarily be disabled through the cookie-preference interface.

4.2 Functional Cookies

Functional cookies may support additional website functionality, including third-party features and content-sharing functionality.

These cookies may be controlled through the cookie-preference mechanism where applicable.

4.3 Analytical Cookies

Where analytical technologies are enabled on the website, they may help us understand general website usage and performance, such as visitor activity, traffic sources, and website interactions.

Analytical technologies will be used according to applicable consent requirements and your selected preferences.

4.4 Advertisement Cookies

Avinya Digital Solutions does not currently use advertising cookies for personalized advertising on this website.

The cookie-consent interface may display an Advertisement Cookies category as part of its available cookie classifications. The presence of this category does not mean that Avinya Digital Solutions currently operates personalized advertising cookies.

If advertising technologies are introduced in the future, this Privacy Policy and our cookie information may be updated accordingly.

4.5 Unclassified Cookies

Some cookies may initially be identified as unclassified while their purpose and provider are being reviewed.

We may classify such cookies as more information about their purpose becomes available.

5. Managing Cookies

You can manage your cookie preferences through the cookie-consent controls provided on our website.

Depending on the available options, you may be able to:

• Accept cookies
• Reject non-essential cookies
• Customize your preferences
• Save your selected preferences

You can also manage cookies through your web browser settings.

Disabling certain cookies may affect some website functionality.

6. Website Security

We may process certain technical information when necessary to maintain the security and proper operation of our website.

This may include information associated with website requests or security events, such as IP addresses and basic browser or device information.

Such information may be used to:

• Detect malicious or suspicious activity
• Prevent spam and abuse
• Protect website forms
• Prevent unauthorized access
• Maintain website security
• Investigate technical or security incidents

We do not use security information for unrelated purposes.

7. Third-Party Services

Our website may use third-party services to provide certain website functionality, security, analytics, communication, or other technical services.

Where a third-party service processes information through our website, that service may process technical information in accordance with its own privacy policy and terms.

We do not sell or rent your personal information to third parties.

We may share information with service providers where reasonably necessary to operate our website, communicate with you, provide our services, maintain security, or perform legitimate business functions.

8. External Links and Embedded Content

Our website may contain links to external websites or third-party platforms.

We may also use third-party content or functionality where appropriate.

When you interact with an external website or third-party service, that service may process information according to its own privacy policy.

Avinya Digital Solutions is not responsible for the privacy practices or security of websites that we do not control.

We recommend reviewing the privacy policy of any external service before providing information to it.

9. Data Sharing

We do not sell, rent, or trade your personal information.

We may disclose information where reasonably necessary to:

• Website hosting or technical service providers
• Website security or anti-spam providers
• Communication or email service providers
• Other service providers assisting us in operating our business
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where required by law
• Protect our rights, property, website, users, or business

We only seek to share information where there is a legitimate reason to do so.

10. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected.

For example, enquiry information may be retained for the time necessary to:

• Respond to your enquiry
• Follow up regarding your requested service
• Maintain records of business communications
• Provide services where an enquiry becomes a project
• Resolve disputes
• Meet legal, accounting, or regulatory requirements

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

11. Data Security

We take reasonable technical and organizational measures to protect the information we handle against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Raise a concern regarding how your information is handled

You can contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

Some requests may be subject to legal or regulatory requirements that prevent us from fulfilling them immediately or completely.

13. Marketing Opt-Out

If you have opted in to receive marketing communications from Avinya Digital Solutions, you can unsubscribe at any time.

You may use the unsubscribe option provided in the relevant communication or contact us directly.

Opting out of marketing communications will not prevent us from sending necessary communications relating to an enquiry, project, service, transaction, or other legitimate business relationship.

14. Children's Privacy

Our website and services are intended primarily for businesses, professionals, organizations, and general audiences.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

15. International Data Processing

Some third-party technology, hosting, security, communication, or other service providers may process information using infrastructure located outside India.

Where information is processed outside India, we will take reasonable steps to handle such processing in accordance with applicable legal requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to:

• Our website
• Our services
• Our data-handling practices
• Cookies and technologies used on the website
• Third-party services
• Applicable laws or regulations

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to periodically review this Privacy Policy.

17. Contact Us

If you have a question, privacy request, concern, or complaint regarding this Privacy Policy or the handling of your information, please contact us:

Avinya Digital Solutions

Email: enquiry@avinyadigitalsolutions.com

Location: Sagara, Karnataka, India

Website: https://avinyadigitalsolutions.com/

We will make reasonable efforts to review and respond to privacy-related enquiries within a reasonable period.

18. Consent

When you submit an enquiry through our website, you may be asked to confirm that you agree to have the information you provide stored and used to respond to your enquiry. Our current contact form includes this consent requirement.

Where separate consent is required for optional marketing communications or non-essential cookies, we provide appropriate choices through the relevant website controls.

You may withdraw consent where applicable, subject to legal and operational requirements.